Crowne Plaza Chester Hotel

ex. Chester Moat House Hotel

Trinity Street, Chester, United Kingdom, CH1 2BD  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Crowne Plaza Chester Hotel

 Internet

Wi-Fi in rooms

Paid Wi-Fi

 Parking

Paid parking

 24-Hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming Pool

Indoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Tennis court

Golf course

 Spa and relaxation

Spa & wellness center

Steam bath

Jacuzzi

Overview

The Crowne Plaza Chester is an elegant four-star hotel located within the walled confines of the historical centre. From ancient monuments and museums to modern convention centres, the entire city is within reach from here.

There are many great attractions nearby, including Grosvenor museum, Chester cathedral, Chester zoo and St Peter's church.

This Chester hotel, which is in an ideal location, also hosts warm and well furnished guestrooms with air conditioning, bathroom, cable/satellite television, in-room safe and telephone.

Dining options at the hotel include a restaurant. A bar/lounge is on site where guests can unwind with a drink.

Guests can relax with luxurious spa treatments or enjoy the steam room and sauna. The gym also includes professional fitness trainers.

Crowne Plaza Chester has 11 meeting rooms, including the 600-capacity king’s suite with cool blue spotlights.

The staff at the hotel speaks English, German, French, Hungarian, Romanian, Polish, Turkish, Hindi.

Year renovated:   2007.  Number of rooms:   160.

Rooms

Crowne Plaza Chester offers 160 air-conditioned accommodations with mini-bars and safes. Televisions come with satellite channels and pay movies. Bathrooms include bathrobes and hair dryers.

Rooms are equipped with wireless internet access. Business-friendly amenities include desks and direct-dial phones.

Additionally, rooms include irons/ironing boards and trouser presses.

All children under 12 years stay free of charge when using existing beds.

All further children from 13 to 18 years stay free of charge when using existing beds.

There is no capacity for extra beds in the room.

Maximum capacity of baby cots in a room is one.

Dining options

Silk's restaurant presents guests with traditional British meals like poached salmon fillets and beer-battered cod. Detailed with etchings of horses and jockeys, it's perfect for special occasions.

Silks Bar Lounge is ideal for a relaxing pre-dinner drink or a snack from hotel Silks bar lounge menu. There is a wide screen TV in the lounge area.

24-hour room service is available.

A full english breakfast is served at affordable prices. 

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Facilities

General

  • Paid Wi-Fi
  • Paid on-site parking
  • Express check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Safe deposit box
  • Multilingual staff
  • No pets allowed
  • Currency exchange
  • Beauty salon
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Guest Parking

  • private parking is possible on site at GBP 7.50 per day.

Sports & Fitness

  • Tennis court
  • Golf course
  • Fitness center

Services

  • 24-hour room service
  • Bell staff/Porter
  • Car rental
  • Limousine service
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Shops/Commercial services
  • Newspaper service
  • Shoe shine service

Dining facilities

  • Paid breakfast
  • In-room breakfast
  • A la carte restaurant
  • Bar/Lounge
  • Cafe
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Meeting room
  • Meeting/Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Paid babysitting/Child services

Leisure facilities

  • Indoor heated swimming pool
  • Spa & wellness center
  • Steam bath
  • Jacuzzi
  • Shiatsu massage
  • Leisure/TV room
  • Television in lobby

Room view

  • City view

Room facilities

  • Wi-Fi in rooms
  • Individual air conditioning
  • Heating
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Bottled water
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Ironing facilities
  • In-room desk

Bathroom

  • Private bathroom
  • Bath/Shower
  • Room toiletries
  • Hair dryer
  • Bathrobe
  • Slippers

Bedroom

  • Premium bedding

Media

  • Flat-screen TV
  • Cable/Satellite television
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-In

  • from  3 pm

Check-Out

  • until  12 pm

Children and extra beds

  • All children under the age of 12 may stay free of charge when using existing bedding. 
  • All children under the age of 18 may stay free of charge when using existing bedding. 
  • There are no extra beds provided in a room. 
  • Maximum capacity of cribs in a room is 1. 

How to reach hotel

hotel Crowne Plaza Chester Hotel Chester location
Show big map »

Hotel Address:

Trinity Street, Chester, United Kingdom, CH1 2BD

Get directions
City Center
  • Chester
    200 m
Airports
Train Stations
  • Chester Train Station
    1.2km
  • Bus stop
    700 m
Hotel information
  • Check-In:
    from  3 pm
  • Check-Out:
    until  12 pm
  • Year renovated:
    2007
  • Number of rooms:
    160

Hotel Awards

UKHOTEL AWARDSRecommendedChesterCrowne Plaza Chester

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in United Kingdom

Use Badge

Rooms and availability

Crowne Plaza Chester offers 160 air-conditioned accommodations with mini-bars and safes. Televisions come with satellite channels and pay movies. Bathrooms include bathrobes and hair dryers.

Rooms are equipped with wireless internet access. Business-friendly amenities include desks and direct-dial phones.

Additionally, rooms include irons/ironing boards and trouser presses.

All children under 12 years stay free of charge when using existing beds.

All further children from 13 to 18 years stay free of charge when using existing beds.

There is no capacity for extra beds in the room.

Maximum capacity of baby cots in a room is one.

Crowne Plaza Chester Double Room Standard Double Room
Double Room
Bed type: Double Bed or Twin beds or Double or Twin beds
Size: 24m2
Check Prices
  • Air conditioning
  • Private bathroom
— Less information+ More information

The spacious room with a Double bed, cool air conditioning and calming green hues for a tranquil stay. You can browse the web with wireless internet while plump pillows, Egyptian sheets and aromatherapy spray ensure a restful night.

Room facilities
    Crowne Plaza Chester Standard Twin Room
    Standard Twin Room
    Bed type: Double Bed or Twin beds or Double or Twin beds
    Size: 24m2
    Check Prices
    • Air conditioning
    • Private bathroom
    — Less information+ More information

    The spacious room with two Twin beds, cool air conditioning and calming green hues for a tranquil stay. You can browse the web with wireless internet while plump pillows, Egyptian sheets and aromatherapy spray ensure a restful night.

    Room facilities
      Crowne Plaza Chester Executive King Room Executive Double Room
      Executive King Room
      Bed type: King Size bed or Double Bed or Double or Twin beds
      Size: 26m2
      Check Prices
      • Air conditioning
      • Private bathroom
      — Less information+ More information

      The commodious room with a King size bed and comforting toweled bathrobes. Enjoy spectacular views of the Welsh hills and visit Chester's sophisticated Club rooms when you find complimentary canapes and drinks.

      Room facilities
        Crowne Plaza Chester Executive Twin Room
        Executive Twin Room
        Bed type: King Size bed or Double Bed or Double or Twin beds
        Size: 26m2
        Check Prices
        • Air conditioning
        • Private bathroom
        — Less information+ More information

        The commodious room with two Twin beds and comforting toweled bathrobes. Enjoy spectacular views of the Welsh hills and visit Chester's sophisticated Club rooms when you find complimentary canapes and drinks.

        Room facilities
          Crowne Plaza Chester Suite
          Suite
          Check Prices
          — Less information+ More information

          The spacious exclusive Suite allows you to revel in the extra space of a separate lounge and take in views of historic Chester or the Welsh hills. The Suite includes a Double bed. Settle for the evening and order in-room dining to accompany pay movies on the flat-screen TV.

          Crowne Plaza Chester Executive Double Room  Double Suite
          Executive Double Room
          Bed type: King Size bed or Double Bed or Double or Twin beds
          Size: 26m2
          Check Prices
          • Air conditioning
          • Private bathroom
          — Less information+ More information

          An exclusive room with a separate, spacious lounge and a Double bed. From the window you can observe the historic views of Chester or the Welsh hills. The room is non-smoking.

          Room facilities
            Crowne Plaza Chester Standard RoomCrowne Plaza Chester Standard Room
            Standard Room
            Bed type: Double Bed or Twin beds or Double or Twin beds
            Size: 24m2
            Check Prices
            • Air conditioning
            • Private bathroom
            — Less information+ More information

            The room measures 13m2 and includes a Double bed with Egyptian sheets, air conditioning and all bathroom amenities. The room is non-smoking.

            Room facilities
              Crowne Plaza Chester Deluxe Room
              Deluxe Room
              Check Prices
              • Air conditioning
              • Private bathroom
              — Less information+ More information

              The stylishly designed spacious room with stunning views of famous Chester Racecourse and the Welsh hills. The air-conditioned room includes a Double bed, elegant fabrics and furnishings creating a calm, fresh environment.

              Room facilities
                Crowne Plaza Chester Double Room Standard Double Room
                Double Room
                Bed type: Double Bed or Twin beds or Double or Twin beds
                Size: 24m2
                Check Prices
                • Air conditioning
                • Private bathroom
                — Less information+ More information

                The spacious room with a Double bed and sofa bed, cool air conditioning and calming green hues for a tranquil stay. You can browse the web with wireless internet while plump pillows, Egyptian sheets and aromatherapy spray ensure a restful night.

                Room facilities
                  Crowne Plaza Chester Double Room Standard Double Room
                  Double Room
                  Bed type: Double Bed or Twin beds or Double or Twin beds
                  Size: 24m2
                  Check Prices
                  • Air conditioning
                  • Private bathroom
                  — Less information+ More information

                  The spacious room with a Double bed and sofa bed, cool air conditioning and calming green hues for a tranquil stay. You can browse the web with wireless internet while plump pillows, Egyptian sheets and aromatherapy spray ensure a restful night.

                  Room facilities

                    How to reach hotel

                    hotel Crowne Plaza Chester Hotel Chester location
                    Show big map »

                    Hotel Address:

                    Trinity Street, Chester, United Kingdom, CH1 2BD

                    Get directions
                    City Center
                    • Chester
                      200 m
                    Airports
                    Train Stations
                    • Chester Train Station
                      1.2km
                    • Bus stop
                      700 m
                    Hotel information
                    • Check-In:
                      from  3 pm
                    • Check-Out:
                      until  12 pm
                    • Year renovated:
                      2007
                    • Number of rooms:
                      160

                    Hotel Awards

                    UKHOTEL AWARDSRecommendedChesterCrowne Plaza Chester

                    According to guest reviews, the hotel has been rated as
                    Best Luxury Hotels in United Kingdom

                    Use Badge

                    Crowne Plaza Chester Location

                    Legend
                    • Current hotel
                    • Hotels nearby
                    • Other hotels
                    • Airports
                    • Underground stations
                    • Train stations
                    • Parks
                    • Tourist attractions
                    • Museums
                    • Convention centers
                    • Stadiums
                    • Food and meals
                    • General

                    Hover above the icons to see hotel photo and details.

                    Click the hotel to go to the main hotel page.

                    Route Planner
                    Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                    What's nearby

                    Tourist attractions

                    • Watergate Street Gallery - 100 m
                    • Onset Contemporary Art - 100 m
                    • Baron Fine Art - 100 m
                    • Watergate Street Gallery Of Art For All - 100 m
                    • The Cartoon Gallery - 100 m
                    • Castle Galleries - 200 m
                    • Concept Art Studios - 300 m
                    • Art - 300 m
                    • Mews Gallery - 300 m
                    • Concept Studios - 300 m
                    • Castle Gallery - 300 m

                    Popular areas

                    • City Center - 100 m

                    Places of interest

                    • The Cross - 100 m
                    • United Services Club - 100 m
                    • Chester Cathedral - 300 m
                    • English Heritage: Chester Roman Amphitheatre - 600 m

                    Sport related

                    Amusement

                    Museums

                    Local Attractions

                    • Blue Planet Aquarium - 8.0km
                      Longlooms Road, Ellesmere Port
                    • National Waterways Museum - 10.9km
                      South Pier Road, Ellesmere Port
                    • Castle Park - 16.0km
                      Frodsham WA6 6SE England
                    • Cheshire Oaks Designer Outlet - 8.5km
                      Kinsey Road, Ellesmere Port
                    • Delamere Forest Park - 15.1km
                      England

                    Getting there.

                    Hotel is 40 minutes by car from Manchester international airport and 35 minutes from Liverpool John Lennon airport. Trains from London Euston arrive at Chester rail station, 1.6km away.

                    Liverpool John Lennon airport (LPL) – 40km.

                    Leave the M56 at junction M56 J12 and straight ahead into A557 (Rocksavage Expressway) direction WIDNES, NORTHWICH, [A557] RUNCORN, AIPORT. (Runcorn)Continue straight into A533 (Queensway). signposted all the way to Manchester international airport (MCH) – 56km.

                    M53 J12 take the 1st exit off the roundabout into M53 direction MANCHESTER via [M56], [M53] MANCHESTER.Leave the M53, and join the M56 at the M53 J11/M56 J15 junction direction Manchester, leave the M56 and straight ahead Outwood Lane direction follows sign.

                    Train station Chester – 2km.

                    Taxi Charge (one way): £ 3.50 GBP

                    Bear right onto Black Diamond St turn left onto Hoole way (A56) At roundabout, take third exit onto St Oswalds way (A5268) take second exit at roundabout, onto St Martin’s way, keep in left lane and at second set of lights turn left & then right onto Trinity St

                    Subway station - Chester bus station.

                    Taxi charge (one way): £ 3.50 GBP

                    Walking distance of the hotel From the bus station turn right onto Princess street and left onto Trinity street.

                    Hotel information
                    • Check-In:
                      from  3 pm
                    • Check-Out:
                      until  12 pm
                    • Year renovated:
                      2007
                    • Number of rooms:
                      160

                    Hotel Awards

                    UKHOTEL AWARDSRecommendedChesterCrowne Plaza Chester

                    According to guest reviews, the hotel has been rated as
                    Best Luxury Hotels in United Kingdom

                    Use Badge

                    Hotels nearby
                    Roomzzz Chester
                    4 stars
                    0.2km
                    Chester Grosvenor
                    5 stars
                    0.4km
                    Mill Hotel Chester
                    3 stars
                    0.8km
                    Cities nearby

                    Crowne Plaza Chester Reviews

                    Guest reviews are submitted by our customers after their stay at Crowne Plaza Chester

                    Average guest rating

                    8.2out of 10
                    Excellent
                    Based on 541 reviews

                    Rating by category:

                    Service
                    6.3
                    Value
                    7.0
                    Location
                    9.0
                    Rooms
                    8.5

                    Individual guest reviews

                    • Older travelers
                      9.6

                      We enjoyed the stay nice room nice breackfast the location was brilliant for us as we where christmas shopping

                    • Family with children
                      8.2

                      We booked two twin rooms, as our teenage kids are too old to share a family room now. The staff were really helpful and pleasant and put the rooms next to each other in a quiet part of the hotel as requested. The spa facilities were fine and the rooms comfy. The only thing was that the rooms were really hot, despite it being mid Dec and we needed to put the air con on. My husband in the next room, didn't realise there was air con and so had a bad night as it was baking in his room. The breakfast were fine - full cooked as well as continental options. The best bit though is the proximity to the town - just a short walk into the centre. We went on a ghost walk which was gret fun! It s a nice place and we wud go there again.

                      Rooms too hot and free parking would be nice, but it is easy enough to park in the car parks next to the hotel, although it costs about £7.50 per day.

                    • Older travelers
                      7.8

                      The staff were very helpful and the food was very good. Whilst the hotel does not look much from the entrance it is very nice inside and has the appearance of a 4 star hotel. It is situated just a few minutes walk from the city centre and whilst you have to pay £7.50 a day for parking in the hotel car park the cost is less than the alternatives for shopping in Chester if you are staying outside the city centre.

                      We had to wait several minutes before being asked whether we wanted tea or coffee on the first morning of our stay I.E. 29 December 2012, as the tables were not being cleared quickly enough and our waitress was preoccupied with this task. I also ordered the smoked salmon and scrambled eggs which took about 20 minutes to be served. There appeared to be a lack of management in attendance to organise the service more efficiently.However she was very nice and she was trying to clear the tables as quickly as she could. The service on the second morning was far better and tables were being cleared as people left the restaurant.

                    • Older travelers
                      7.8

                      Great location, friendly staff and good services

                      Parking was full, it took me over an hour to fing a space in the overflow car park. The bed was comfortable but pillows were like bricks. If I book a room again I will be bringing my own pillow.

                    • Older travelers
                      7.8

                      Great Location. Friendly and helpful reception staff. Comfortable bed

                      Noisy guests at 2am. Breakfast cutlery/ place setting not clean in spite of us being there 7.45am

                    • Older travelers
                      10.0

                      Ideal location,just a few steps to the shops/bars etc

                      Very difficult to find car park...we ended up parking in the market car park. Once on foot discovered where the hotel car park was and moved the car....

                    • Older travelers
                      9.6

                      Hotel is in a good location, staff were very attentive without being overpowering. Would use the hotel again if staying in the Chester area.

                    • Older travelers
                      8.8

                      Spacious room, helpful staff, good breakfast, ideal location

                    • Older travelers
                      7.8

                      We chose this hotel as it had on site parking for residents. However, when we arrived the hotel car park was full so we had to park (on yellow lines) outside the hotel, wait at hotel reception to obtain a "scratch card parking permit" then find a second car park-not what I expected!

                    • Group of friends
                      10.0

                      Very central for Chester. Friendly staff. Clean comfortable rooms. Well oganised evening event, tribute evening we attended in hotel.

                      Tea and coffee in rooms poor quality and tasteless. Everything else fine.

                    • Older travelers
                      8.2

                      Ideally placed for exploring the Town of Chester and afforded a comfortable stay.

                      Standard of coffee at breakfast was poor - lukewarm and not freshly made. Very disappointing

                    • Older travelers
                      9.6

                      Very comfortable. Ideal central location.All the hotel staff were extremely helpful and obliging.

                      Nothing but slightly expensive!

                    • Couple
                      10.0

                      Everything about the hotel was excellent, the staff were extremely welcoming and informative and not at all intrusive. The decor of the hotel was chic and comfortable and the bedrooms were relaxing and modern. The location of the hotel is second to none and has great on site parking, which is very reasonably priced at just £7.50 for 24hrs, which is far less than most other hotels in Chester. Being a regular visitor to Chester I am constantly aware of the lack of parking in the city, and can therefore highly recommend this hotel for its facilities.

                    • Family with children
                      9.6

                      The hotel is of a very high standard, comfortable and clean.The facilities are also of a high standard including the pool and spa area. The choice and standard of the food available is very good and the staff are very friendly and helpful. The location is within 5 minutes of the shops, bars restaurants and Chester Race Course and Chester Zoo is a short drive away making it a great choice for everyone. I would definitely recommend this hotel to everyone.

                    • Older travelers
                      7.0

                      efficiency of staff and friendly

                      pillows

                    How to reach hotel

                    hotel Crowne Plaza Chester Hotel Chester location
                    Show big map »

                    Hotel Address:

                    Trinity Street, Chester, United Kingdom, CH1 2BD

                    Get directions
                    City Center
                    • Chester
                      200 m
                    Airports
                    Train Stations
                    • Chester Train Station
                      1.2km
                    • Bus stop
                      700 m
                    Hotel information
                    • Check-In:
                      from  3 pm
                    • Check-Out:
                      until  12 pm
                    • Year renovated:
                      2007
                    • Number of rooms:
                      160

                    Hotel Awards

                    UKHOTEL AWARDSRecommendedChesterCrowne Plaza Chester

                    According to guest reviews, the hotel has been rated as
                    Best Luxury Hotels in United Kingdom

                    Use Badge